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Information communications technician

You will be working directly for the Head of IT to provide general IT support and development in a fast paced environment within a growing company.

  • Sector IT
  • Apprenticeship Level Advanced Level 3
  • Location Mellors Way
  • Date Posted 07/04/2022
  • Closing Date 31/05/2022
  • Employment Type Full Time
  • Hours 37.50 p/w
  • Hourly rate £6.15


Description: IT Apprentice, part of the IT Team; you will be working directly for the Head of IT to provide general IT support and development in a fast paced environment within a growing company. The position will involve: •Being fully trained on how to be responsible for the general IT Support for the company. •Responsible for general IT support on software and hardware issues with PCs and systems •Maintaining the network under supervision •Customizing software configurations •Liaising with internal colleagues on IT issues •Follow and adhere to the standard processes and guidelines as set by the business and our policies and procedures. Our ideal candidate will have done an IT course at some time. •To build effective relationships with colleagues. •Administrative tasks involved with the successful running of the IT team. •To communicate courteously with stakeholders by telephone and e-mail, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time. •To uphold confidentiality at all times regarding Yu Energy’s customers and business. This job description is not exhaustive and will be subject to change in the future as the company grows.

Training Provided

Firebrand is the leader in Accelerated Learning, and has grown to become a global business – with training centers around the world. Since its inception in 2001 the company has grown at an incredible rate; more than 30,000 students have now gained IT and project management certification through our unique Accelerated Learning methodology. We are a Microsoft Gold training partner and all our apprenticeship courses have been developed in conjunction with Microsoft, and the courses are regularly monitored by the Government, Microsoft and City & Guilds.

Firebrand offers a unique Higher Level IT Apprenticeship scheme that provides award-winning industry training and certifications, valuable work experience and offers on-going support all with the ultimate goal of securing you a long-term career within the world of technology.

During your apprenticeship programme, Firebrand will provide residential training at our distraction-free training centre. Our method of accelerated training allows you to achieve industry-recognised certifications faster, giving you more time to put your new skills in to practice within a working environment. Firebrand will also provide you with a Learning Mentor who will be supporting and assisting you with your development. By the end of your 16 month apprenticeship, in addition to having numerous industry recognized qualifications (if applicable to the standard), a steady career with a supportive employer, you will also be recognised by the British Computer Society (BCS) for entry onto the register of IT Technicians, confirming SFIA level 3/4 professional competence.


Personal Qualities
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Qualification Requirements
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Skills Required
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Future Prospects
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Opportunity Reference

New Vacancy

Date Posted


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